At LS OptimaIze, we are committed to providing exceptional service and
customer satisfaction. Please review our refund and cancellation
policies below.
Software Development Services
Project-Based Services: No refund will be
initiated once the project has commenced. Refunds are only
available within 3 days of project initiation if no development
work has started.
Milestone-Based Payments: No refund will be
initiated for milestone-based payments once work has
commenced.
Completed Work: No refunds are available for
completed and delivered project phases or milestones.
Maintenance & Support Services
Monthly/Annual Plans: Cancellation allowed
with 30-day notice. Prorated refunds for unused time.
Emergency Support: Refunds considered on
case-by-case basis if service standards are not met.
Auto-Renewal: Can be cancelled anytime before
the next billing cycle.